Email Domain Change FAQs

Have the ways that I can place an order changed?

The only change will be to placing orders via email. The new address will be orders@acco.com. Additionally, if you went through a sales representative to place an order, their email will now be @acco.com instead of @gbc.com. 

Here is a quick summary of the ways to order: 

• Phone - 800.723.4000 (US) 800.463.2545 (CA)
• Email - orders@acco.com (US)
• Online - www.gbcconnect.com
• Fax - 800.914.8178 (US)

Will anything change with my account?

No - your account will stay exactly as it is today. This email domain change does not impact any of your account setup. Pricing, credit limit and tax exempt status all remain in tact. 

Does this impact where I send my payments?

No - payments will continue to be sent to our ACCO accounts payable department. As a reminder, this address is: 

ACCO Brands USA LLC

PO Box 203412

Dallas, TX 75320-3412

Does this impact where I go to place a service call on my GBC or other finishing equipment?

No - service calls can still be placed through the same vehicles as before. 

• Phone - 800.723.4000
• Online - Under the Service tab on gbcconnect.com or by clicking here